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	1. I’m interested in the following services: (check all that apply) Workshops Consulting Services Keynote Speaker Free PEG Video or CD
	2. I'm interested in the following Workshops: Recognition: Recognition as a Retention and Motivational Tool The Forgotten 90%: How To Motivate Your “Steady Eddies” What Makes Employees Tick?
	3. Retention: Inspiring Employees to Stay: The Role of Recognition: Moving From Good to Great The Manager’s Role in Inspiring Employees to Stay
	4. Cross-Generational Differences: Age Diversity: Recognition Across Generations Analyzing Generational and Cultural Differences
	5. Customer and Employee Satisfaction Strategy: Developing Customer Service Protocols Customer Loyalty: It’s All About Service Customer Satisfaction Scores: Signposts to Excellence Committing to Service Excellence
	6. Enhancing Workplace Culture: Building Trust in the Workplace Employee Satisfaction Scores: How MakeThem Soar Engagement and Retention Drivers
	7. Leadership and Management Development: Performance Appraisal and Management Presentation Skills Preparing Individual Development Plans Supervisory Skills Team Building
	8. Writing/Editing/Design: Articles / Letters / Press Releases Brochures / Newsletters (Print, HTML, PDFs) Proposals Website Development
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